FAQ

Frequently Asked Questions

Can't find your answer? Write to us at support@postilot.com — we reply within 24 hours.

General
What is Postilot?

Postilot is a browser extension that uses AI to generate social media posts directly inside the social platforms you already use. It works on LinkedIn, Instagram, TikTok, YouTube, Facebook, X and WhatsApp.

Is Postilot free?

Yes, the Free plan is free forever. It includes 3 posts per day across all major platforms (LinkedIn, Instagram, Facebook, X, TikTok, YouTube). No credit card required.

Paid plans (Creator, Pro) offer more daily posts, advanced analytics and WhatsApp access.

Do I need to install anything?

Yes, Postilot works as a browser extension. Installation takes about 30 seconds from the Chrome Web Store. Once installed, the panel appears automatically on supported social platforms.

Which browsers are supported?

Postilot works on:

  • Google Chrome (recommended)
  • Microsoft Edge
  • Brave, Opera and all Chromium-based browsers

Firefox is not yet supported. Mobile version is in development.

Security & Privacy
Does Postilot access my social accounts?

No. Postilot inserts text into web page fields exactly as your keyboard would. It does not access social APIs, does not know your credentials, cannot post for you and does not read your private messages.

Is my data shared with third parties?

No. The texts you generate are processed by our AI servers and never passed to third parties. See our Privacy Policy for full details.

Does Postilot read the content of my social pages?

The extension reads only the platform name and the type of active text field (post, comment, description) to optimise the tone of the response. It does not send any page content to Anthropic or to us.

Plans & Payments
What is the difference between Free, Creator and Pro?
  • Free: 3 posts/day, LinkedIn / Instagram / Facebook / X / TikTok / YouTube
  • Creator (€12/month): 100 posts/day, all platforms, analytics, AI insights
  • Pro (€29/month): 300 posts/day, all platforms including WhatsApp, advanced analytics

All plans include extension access, 14 languages and email support.

Can I cancel a paid plan?

Yes, you can cancel at any time from the management area. No penalties, no lock-in. The plan stays active until the end of the already-paid period, then automatically reverts to Free.

Is there an annual plan with a discount?

Yes, Creator and Pro are available annually with a 20% discount over monthly. Creator annual: €115/year (€9.6/month). Pro annual: €278/year (€23.2/month).

Is there a plan for teams and agencies?

Yes, the Agency plan is available for teams managing multiple accounts. Write to support@postilot.com for a custom quote.

Features & Usage
How many languages does it support?

Postilot supports 14 languages: Italian, English, Spanish, French, German, Portuguese, Dutch, Polish, Swedish, Danish, Norwegian, Finnish, Romanian and Czech. Switch language at any time from the panel.

Can I edit the generated text before posting?

Always. Postilot generates the text and inserts it into the social field. You can edit, add to, or delete it like any other text you type yourself.

Does the text always sound like me?

With Creator and Pro plans you can configure your style profile: tone (formal, casual, energetic), industry and brand keywords. The AI uses these preferences to get closer to your writing style. On the Free plan the tone is optimised for the platform but not personalised.

Does it work for comments too, not just posts?

Yes. Postilot detects any active text field on the social — post, comment, thread reply, video description, bio. It adapts to the context.

More questions?

Write to support@postilot.com — we reply within 24 business hours.

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